1. If you would like to return your goods please contact us via email. with original order number, the product you are returning and your contact name and telephone number. Or call us on 07812 161168
2. All returned products must be in original condition and packaging; otherwise, additional charges may be applied.
3. Return the product using your preferred shipping method to the address you are provided.
4. Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.
5. Please note: unless the return or exchange is due to an error on our part, we cannot refund shipping and handling.
6. If there is fault with the product then we are, of course, able to offer a refund on postage & product.